2009 City and 2009-2010 Jazz needs lost motion spring replacement
Honda Malaysia is calling owners of 21,956 units of the third generation City from 2009 and 1,680 owners of the second generation Jazz from 2009 and 2010 to send their cars to authorised Honda service centres for an important parts replacement.
The company said that they need to replace the lost motion springs and the retainers for all vehicles with countermeasure parts. Lost motion springs, which are compressed by rocker arms in normal engine use, may bend or break over time resulting in irregular engine noise and potentially causing engine stalls.
No crashes or injuries have been reported related to this issue.
“We sincerely apologize to our customers and deeply regret the inconvenience caused by this predicament. It is our priority to put our customers first.
“To address this issue, we will be writing to all the affected customers to send their vehicles to an authorized dealer as soon as they receive notification from us,” said Yoichiro Ueno, Managing Director and Chief Executive Officer of Honda Malaysia.
The Company is in the midst of preparing the replacement parts. Necessary inspection and replacement will be carried out when the parts are ready.
All charges incurred in the inspection and replacement work will be borne by the Company. Honda Malaysia would like to assure its customers that all current selling models are not affected.